Client Onboarding & Success Specialist

Fairygodboss; Norfolk (VA); On-site; USD 40,000 - 60,000; Full time

Benefits offered by this job

Best-in-class benefits starting on day 1

Company-paid time off for volunteering

Job summary

Fairygodboss is hiring a Client Onboarding Specialist in Norfolk, Virginia. You will be the first point of contact for small business clients using ADP's payroll and HR solutions, creating onboarding experiences to ensure long-term success.

This role does not require prior experience as training will be provided, and you will collaborate with internal teams to assist clients. The position emphasizes a commitment to diversity and equity, with best-in-class benefits starting on day one.

Qualifications

• No prior experience required; training provided.
• Ability to work overtime during peak seasons.

Responsibilities

• Create exceptional onboarding experiences for clients.
• Analyze systems and incorporate new processes.
• Collaborate with sales and customer service teams.
• Handle multiple time-sensitive follow-ups.
• Organize to manage high volume of inbound calls.

Job description

Fairygodboss is hiring a Client Onboarding Specialist in Norfolk, Virginia. You will be the first point of contact for small business clients using ADP's payroll and HR solutions, creating onboarding experiences to ensure long-term success.

This role does not require prior experience as training will be provided, and you will collaborate with internal teams to assist clients. The position emphasizes a commitment to diversity and equity, with best-in-class benefits starting on day one.