HR Solutions Architect — Client Champion & Problem Solver

ADP; Norfolk (VA); On-site; USD 50,000 - 70,000; Full time

Benefits offered by this job

Best-in-class benefits starting on Day 1

Company-paid time off for volunteering

Job summary

Fairygodboss is seeking a Human Resources Solution Specialist in Norfolk, Virginia. In this role, you will be the primary point of contact for ADP's Comprehensive Human Resources clients, handling service requests and ensuring client satisfaction. You'll utilize your client service experience to proactively help clients understand and leverage ADP's products.

Qualifications include 2+ years of client service experience and relevant skills. This position offers great growth opportunities within a supportive culture that values diversity and inclusion.

Qualifications

• 2+ years of client and/or service experience required.
• A college degree is great but not required; relevant skills matter more.

Responsibilities

• Serve as primary point of contact for clients regarding service requests.
• Educate clients about products and make recommendations based on their needs.
• Proactively communicate with clients to identify and solve problems.

Skills

Client service experience

Problem-solving

Communication

Adaptability

Empathy

Self-motivation

Organizational skills

Education

Relevant experience or military experience

Job description

Fairygodboss is seeking a Human Resources Solution Specialist in Norfolk, Virginia. In this role, you will be the primary point of contact for ADP's Comprehensive Human Resources clients, handling service requests and ensuring client satisfaction. You'll utilize your client service experience to proactively help clients understand and leverage ADP's products.

Qualifications include 2+ years of client service experience and relevant skills. This position offers great growth opportunities within a supportive culture that values diversity and inclusion.