Client Solutions Specialist - Remote Mortgage Support

Fairygodboss; Des Moines (IA); Remote; USD 38,000 - 75,000; Full time

Job summary

PNC seeks a Client Solution Specialist for its Mortgage Home Lending Center to support client relationships, gather documentation, and ensure accurate processing. The role emphasizes customer focus and compliant operations.

Schedule includes multiple time slots and rotating Saturdays, with potential remote work in select locations. Sponsorship is not provided. The position requires 3+ years of experience and an Associate degree.

Qualifications

• Associates degree and typically 3+ years of related experience.
• Experience with mortgage/home lending processes and client onboarding is preferred.

Responsibilities

• Provides sales, service and execution support for new and ongoing client relationships.
• Gathers required documentation and prepares/verifies information for accuracy.
• Performs processing and ensures compliance with standard regulations and processes.
• Acts as a point of contact for clients and internal teams, escalating issues as needed.
• Initiates and verifies client/account details in systems; provides reports as needed.
• May perform general administrative support.

Skills

Business Decisions

Client Counseling

Client Relationship Building

Competitive Advantages

Customer Experience

Personal Initiative

Relationship Management

Results-Oriented

Education

Associates

Job description

PNC seeks a Client Solution Specialist for its Mortgage Home Lending Center to support client relationships, gather documentation, and ensure accurate processing. The role emphasizes customer focus and compliant operations.

Schedule includes multiple time slots and rotating Saturdays, with potential remote work in select locations. Sponsorship is not provided. The position requires 3+ years of experience and an Associate degree.