Remote Mortgage Client Solutions Specialist

Fairygodboss; Charleston (WV); On-site; USD 38,000 - 75,000; Full time

Benefits offered by this job

Medical benefits

401(k) with match

Paid holidays

Job summary

PNC's Mortgage Home Lending Center is seeking a Client Solution Specialist to support client relationships, gather documentation, and ensure accurate processing. The role involves coordinating with client teams, and handling account details across systems.

The position offers multiple shift options and may be eligible for remote work in select locations, with some in-office participation as needed. Base salary ranges with opportunities depending on location and experience.

Qualifications

• Gathers required documentation; handles sales and service for client relationships.
• Prepares and verifies documents for accuracy in processing.
• Ensures compliance with standard regulations and processes.

Responsibilities

• Provides sales, service and execution support for new and ongoing client relationships.
• Gathers required documentation; prepares, reviews and verifies documents.
• Performs common processing and ensures regulatory compliance; may administer implementation plans.
• Acts as a point of contact for clients, client teams or service partners and escalates issues.
• Initiates, updates and verifies client, account or transaction details in relevant systems.
• May perform general administrative support.

Skills

Sales Support

Client Counseling

Customer Focus

Relationship Building

Education

Associates

Job description

PNC's Mortgage Home Lending Center is seeking a Client Solution Specialist to support client relationships, gather documentation, and ensure accurate processing. The role involves coordinating with client teams, and handling account details across systems.

The position offers multiple shift options and may be eligible for remote work in select locations, with some in-office participation as needed. Base salary ranges with opportunities depending on location and experience.