Remote-Eligible Mortgage Client Solutions Specialist

Fairygodboss; Richmond (VA); Hybrid; USD 38,000 - 75,000; Full time

Benefits offered by this job

Medical/Dental/Vision coverage

401(k) with company match

Paid holidays and vacation

Job summary

PNC is seeking a Client Solution Specialist for its Mortgage Home Lending Center. The role supports sales, service, and execution for client relationships, handling documentation and processing with compliance.

Typical qualifications include an Associates degree and 3+ years of related experience. The position may be eligible for remote work in select locations, with in-office participation based on business needs.

Qualifications

• Associates degree or equivalent required, plus related experience or product knowledge.
• Typically 3+ years of experience in roles with client service or financial products.
• Ability to gather documentation, process and ensure regulatory compliance.

Responsibilities

• Provide sales, service and execution support for client relationships.
• Gather documentation, verify accuracy of information, and assist with processing.
• Escalate client issues and maintain accurate records in systems.
• Act as a point of contact for clients and internal teams to support implementation.

Skills

Business Decisions

Client Counseling

Client Relationship Building

Competitive Advantages

Customer Experience

Personal Initiative

Relationship Management

Results-Oriented

Education

Associates degree

Job description

PNC is seeking a Client Solution Specialist for its Mortgage Home Lending Center. The role supports sales, service, and execution for client relationships, handling documentation and processing with compliance.

Typical qualifications include an Associates degree and 3+ years of related experience. The position may be eligible for remote work in select locations, with in-office participation based on business needs.