Remote-Eligible Mortgage Client Solutions Specialist

Fairygodboss; Madison (WI); Hybrid; USD 38,000 - 75,000; Full time

Benefits offered by this job

Medical and prescription coverage

401(k) with company match

Pension and stock purchase plans

Education assistance

Job summary

PNC is seeking a Client Solution Specialist to support mortgage home lending client relationships. The role covers sales, service and processing, with duties including documentation gathering, accuracy verification and client data management.

You will engage with client teams and partners, escalating issues when necessary and providing regular reports. Schedule varies with options for remote work in select locations; some on‑site collaboration may be required.

Qualifications

• Associates degree required; related experience or education may be considered in lieu of a degree.
• Typically 3+ years experience; military service accepted in lieu of degree.
• No required professional certifications or licenses specified.

Responsibilities

• Provides sales, service and execution support for new and ongoing client relationships.
• Gathers required documentation and verifies information for accuracy.
• Performs standard processing and ensures regulatory compliance.
• Acts as primary contact for clients and teams; escalates issues as needed.
• Initiates, updates and verifies client and account data in systems; provides reports.

Skills

Customer Focused

Managing Risk

Business Decisions

Client Counseling

Client Relationship Building

Competitive Advantages

Customer Experience

Personal Initiative

Relationship Management

Results-Oriented

Education

Associates

Job description

PNC is seeking a Client Solution Specialist to support mortgage home lending client relationships. The role covers sales, service and processing, with duties including documentation gathering, accuracy verification and client data management.

You will engage with client teams and partners, escalating issues when necessary and providing regular reports. Schedule varies with options for remote work in select locations; some on‑site collaboration may be required.