Mortgage Client Solutions Specialist - Remote Options

Fairygodboss; Columbus (OH); Remote; USD 38,000 - 75,000; Full time

Benefits offered by this job

Health insurance

Dental and vision options

401(k) with company match

Pension and stock purchase plans

Job summary

PNC is seeking a Client Solution Specialist to support mortgage home lending centers. The role includes handling client relationships, gathering documentation, and ensuring compliance with standard regulations.

You will act as a liaison for clients and internal teams, updating system records and delivering reports as needed. The position offers potential remote work in select locations, with scheduling that includes evenings and rotating Saturdays; base salary is disclosed and benefits are

Qualifications

• 3+ years of experience in a related role or product knowledge to perform primary duties.
• Associates or equivalent degree; in lieu of degree, a combination of education, certifications and experience may be considered.
• No required certifications or licenses listed.

Responsibilities

• Provides sales, service and execution support for new and ongoing client relationships.
• Gathers required documentation and prepares/reviews/verifies information for accuracy.
• Performs processing and ensures compliance with regulations and processes; may administer implementation plans.
• Acts as point of contact for clients, client teams or service partners and escalates issues as needed.
• Initiates, updates and verifies client/account/transaction details in systems; provides reports as needed.
• May perform general administrative support.

Skills

Business Decisions

Client Counseling

Client Relationship Building

Competitive Advantages

Customer Experience

Personal Initiative

Relationship Management

Results-Oriented

Education

Associates

Job description

PNC is seeking a Client Solution Specialist to support mortgage home lending centers. The role includes handling client relationships, gathering documentation, and ensuring compliance with standard regulations.

You will act as a liaison for clients and internal teams, updating system records and delivering reports as needed. The position offers potential remote work in select locations, with scheduling that includes evenings and rotating Saturdays; base salary is disclosed and benefits are