Remote Client Solutions Specialist - Mortgage Lending

Fairygodboss; Washington (District of Columbia); On-site; USD 38,000 - 75,000; Full time

Benefits offered by this job

Health insurance and prescriptions

401(k) with match

Paid holidays and vacation

Job summary

PNC is seeking a Client Solution Specialist for the Mortgage Home Lending Center. Responsibilities include sales support, client servicing, documentation gathering, and processing with regulatory compliance.

This role functions as a key liaison for clients and internal teams, handling account details and reporting, with a strong emphasis on accuracy and risk management. The position may offer remote work in select locations; schedule includes varying EST hours and potential in-office

Qualifications

• Associates degree or equivalent required.
• 3+ years’ experience preferred.
• Knowledge of client service processes and regulatory standards.

Responsibilities

• Provide sales, service and execution support for client relationships.
• Gather documentation and verify information for accuracy.
• Perform processing and ensure compliance with regulations; assist with implementation plans.
• Be the point of contact for clients and internal teams; escalate issues as needed.
• Update client and account details in systems; provide reports as required.
• Provide general administrative support as needed.

Skills

Customer Focused

Managing Risk

Decision Making

Effective Communications

Flexibility

Relationship Management

Results-Oriented

Education

Associates

Job description

PNC is seeking a Client Solution Specialist for the Mortgage Home Lending Center. Responsibilities include sales support, client servicing, documentation gathering, and processing with regulatory compliance.

This role functions as a key liaison for clients and internal teams, handling account details and reporting, with a strong emphasis on accuracy and risk management. The position may offer remote work in select locations; schedule includes varying EST hours and potential in-office