Remote Mortgage Client Solutions Advisor

Fairygodboss

Columbia (SC)

Hybrid

USD 38,000 - 75,000

Full time

3 days ago

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Benefits offered by this job

Medical coverage

Dental and Vision

Life Insurance

401(k) with PNC match

Pension and stock purchase plans

Job summary

PNC is seeking a Client Solution Specialist for its Mortgage Home Lending Center. The role entails sales, service, and processing support for client relationships, with documentation gathering and compliance checks.

You will be the point of contact for clients and internal teams, escalating issues as needed and updating records in relevant systems. The position offers a Monday–Friday schedule with evening shifts and a rotating Saturday, with potential eligibility for remote work in select

Qualifications

Associates degree required or equivalent.
3+ years experience typically required; combinations of education, certifications, and experience may be considered.
No required certifications or licenses.

Responsibilities

Provides sales, service and execution support for new and ongoing client relationships.
Gathers required documentation and prepares/verifies information for accuracy.
Performs common processing and ensures compliance with regulations and processes; may administer implementation plans.
Acts as a point of contact for clients and teams; escalates issues as necessary.
Initiates and updates client/account details in systems; provides reports as needed.
May perform general administrative support.