Mortgage Client Solutions Specialist

Fairygodboss; Tallahassee (FL); Remote; USD 38,000 - 75,000; Full time

Benefits offered by this job

Health coverage

Dental & Vision

401(k) with company match

Stock purchase plan

Job summary

PNC is hiring a Client Solution Specialist for the Mortgage Home Lending Center. You will support sales, service and execution for client relationships, gather documentation, and ensure compliant processing.

Associates degree and typically 3+ years of experience are expected; strong accuracy, customer focus and problem-solving are essential. Remote work may be available in select locations; some in-office participation may be required.

Qualifications

• Associates or equivalent degree and related experience.
• 3+ years experience typically required; education and experience may be considered.
• No required certification(s) listed in the postings.

Responsibilities

• Provides sales, service and execution support for new and ongoing client relationships.
• Gathers required documentation; prepares, reviews and verifies documents for accuracy.
• Performs common processing and ensures compliance with standard regulations and processes.
• Acts as a point of contact for clients, client teams or service partners and escalates issues as needed.
• Initiates, updates and verifies client, account, or transaction details in relevant systems; provides reports as needed.
• May perform general administrative support.

Skills

Business Decisions

Client Counseling

Client Relationship Building

Competitive Advantages

Customer Experience

Personal Initiative

Relationship Management

Results-Oriented

Education

Associates

Job description

PNC is hiring a Client Solution Specialist for the Mortgage Home Lending Center. You will support sales, service and execution for client relationships, gather documentation, and ensure compliant processing.

Associates degree and typically 3+ years of experience are expected; strong accuracy, customer focus and problem-solving are essential. Remote work may be available in select locations; some in-office participation may be required.