Mortgage Client Solutions Specialist (Remote Eligible)

Fairygodboss; Bismarck (ND); Remote; USD 38,000 - 75,000; Full time

Job summary

PNC's Mortgage Home Lending Center is seeking a Client Solution Specialist to support new and ongoing client relationships. You will gather documentation, review and verify information, and act as a point of contact for clients and internal teams.

This role requires strong attention to detail, ability to navigate regulatory requirements, and effective communication. Some remote work may be approved; schedule includes rotating Saturdays and EST hours.

Qualifications

• 3+ years experience typical for this level.
• Associates degree required; a comparable mix of education and experience may be considered.

Responsibilities

• Provides sales, service and execution support for new and ongoing client relationships.
• Gathers required documentation. Prepares, reviews and verifies documents and relevant information for accuracy.
• Performs common processing and ensures compliance with standard regulations and processes.
• Acts as a point of contact for clients, client teams or service partners and escalates client implementation and servicing issues as necessary.
• Initiates, updates and verifies client, account, or transaction details in relevant systems/applications. Provides reports as needed.
• May perform general administrative support.

Skills

Customer Focused

Managing Risk

Business Decisions

Client Counseling

Client Relationship Building

Competitive Advantages

Customer Experience

Personal Initiative

Relationship Management

Results-Oriented

Education

Associates

Job description

PNC's Mortgage Home Lending Center is seeking a Client Solution Specialist to support new and ongoing client relationships. You will gather documentation, review and verify information, and act as a point of contact for clients and internal teams.

This role requires strong attention to detail, ability to navigate regulatory requirements, and effective communication. Some remote work may be approved; schedule includes rotating Saturdays and EST hours.