Client Services Specialist – Enrollment & Support

Acumen Fiscal Agent; Metairie (LA); On-site; USD 32,000 - 42,000; Full time

Job summary

Acumen Fiscal Agent in Metairie, LA is seeking an organized Agent to enroll, educate and support clients through their lifecycle, handling inbound/outbound calls and emails, and performing accurate data entry across multiple databases.

The role requires strong communication skills, the ability to manage a fluctuating workload, and adherence to program rules while coordinating with families, coordinators and internal teams to ensure timely and compliant service delivery.

Job description

Acumen Fiscal Agent in Metairie, LA is seeking an organized Agent to enroll, educate and support clients through their lifecycle, handling inbound/outbound calls and emails, and performing accurate data entry across multiple databases.

The role requires strong communication skills, the ability to manage a fluctuating workload, and adherence to program rules while coordinating with families, coordinators and internal teams to ensure timely and compliant service delivery.