Enrollment & Client Success Specialist

Acumen Fiscal Agent; Atlanta (GA); On-site; USD 36,000 - 54,000; Full time

Benefits offered by this job

Medical insurance

Dental insurance

Vision insurance

401(k) plan

Paid time off and holidays

Job summary

Acumen Fiscal Agent LLC is seeking a Client Services Agent to support employers and employees through enrollment and ongoing coordination. The role requires handling inbound/outbound calls and emails, processing documentation, and data entry with accuracy to maintain strong client relationships.

Candidates should have at least one year of data entry or customer service experience, strong communication skills, and the ability to manage multiple tasks across several databases.

Qualifications

• High school diploma or equivalent; some college preferred.
• At least one year of data entry experience or customer service.
• Proficient with MS Office applications (Word, Excel, PowerPoint) and email/web resources.

Responsibilities

• Support clients during enrollment process via calls and emails.
• Process paperwork and manage electronic communications.
• Accurate data entry across multiple databases with deadlines.

Education

High school diploma or equivalent

Tools

MS Word

MS Excel

MS PowerPoint

Job description

Acumen Fiscal Agent LLC is seeking a Client Services Agent to support employers and employees through enrollment and ongoing coordination. The role requires handling inbound/outbound calls and emails, processing documentation, and data entry with accuracy to maintain strong client relationships.

Candidates should have at least one year of data entry or customer service experience, strong communication skills, and the ability to manage multiple tasks across several databases.