Client Services Receptionist - Flexible Hours

H&R Block, Inc.; Logansport (IN); On-site; USD 17,000 - 22,000; Part time

Job summary

H&R Block, Inc. is seeking a Seasonal Client Service Professional/Receptionist to greet clients, answer phones, and connect clients with the right tax professional.

You will help schedule appointments, ensure client needs are met across in-person, phone, or virtual interactions, and keep the office clean and organized. This role emphasizes delivering a friendly, personalized client experience and supporting franchise operations under an independent franchise office.

Qualifications

• Experience in a fast-paced environment.
• Experience in a customer service environment.

Responsibilities

• Answer phones and greet clients in a personalized, friendly manner.
• Match clients with the best-suited tax professional for their needs.
• Schedule clients as requested.
• Ensure all client needs are met in person, over the phone, or virtually.
• Maintain office cleanliness and organization with team members.
• Other duties as assigned.

Skills

Fast-paced environment

Customer service

Multi-tasking

Organization

Time management

MS Office

Education

High school diploma or equivalent

Tools

Microsoft Office

Job description

H&R Block, Inc. is seeking a Seasonal Client Service Professional/Receptionist to greet clients, answer phones, and connect clients with the right tax professional.

You will help schedule appointments, ensure client needs are met across in-person, phone, or virtual interactions, and keep the office clean and organized. This role emphasizes delivering a friendly, personalized client experience and supporting franchise operations under an independent franchise office.