Client Service Receptionist — Flexible Seasonal Hours

H&R Block, Inc.; Craig (CO); On-site; USD 18,000 - 26,000; Part time

Benefits offered by this job

Paid training

Flexible seasonal schedules

Team-based environment

Tax prep benefit

Discounts

Job summary

H&R Block, Inc. is seeking a seasonal Client Service Professional/Receptionist to greet clients, answer phones, and connect customers with the right tax professional. This on-site role emphasizes friendly service, organization, and teamwork in a fast-paced franchise office.

Flexibility for seasonal and part-time schedules is offered, with paid training and opportunities to grow in client service and tax knowledge.

Qualifications

• Experience working in a fast-paced environment.
• Previous experience in a customer service environment.
• Ability to multi-task.
• Strong organizational and time-management skills.
• Computer proficient with the ability to use Microsoft Office.

Responsibilities

• Answer phones and greet clients in a personalized, friendly, and inviting manner.
• Match clients with the best-suited tax professional for their needs.
• Schedule clients how they would like to be scheduled.
• Help to ensure all clients needs have been met during service both in person, over the phone or virtually.
• Maintain office cleanliness and organization of resources with team members.
• Other duties as assigned.

Skills

Fast-paced work

Customer service

Multi-tasking

Time management

Microsoft Office

Education

High school diploma or equivalent

Tools

Microsoft Office

Job description

H&R Block, Inc. is seeking a seasonal Client Service Professional/Receptionist to greet clients, answer phones, and connect customers with the right tax professional. This on-site role emphasizes friendly service, organization, and teamwork in a fast-paced franchise office.

Flexibility for seasonal and part-time schedules is offered, with paid training and opportunities to grow in client service and tax knowledge.