Seasonal Client Services Receptionist, Flexible Schedule

H&R Block, Inc.; Belfast (ME); On-site; USD 22,000 - 25,000; Full time

Job summary

H&R Block, Inc. is seeking a seasonal Client Service Professional/Receptionist to warmly greet clients, answer calls, and schedule appointments in a fast-paced franchise setting.

You will connect clients with the right tax professional, ensure their needs are met across in-person, phone, or virtual channels, and keep the office tidy and organized with team members. This role emphasizes client service and accurate scheduling in a dynamic environment.

Qualifications

• Experience in a fast-paced environment is required.
• Background in customer service is preferred.
• Ability to multi-task and manage time effectively.
• Strong organizational skills and attention to detail.

Responsibilities

• Answer phones and greet clients in a personalized, friendly manner.
• Match clients with the appropriate tax professional for their needs.
• Schedule clients per their preferences.
• Ensure all client needs are met in-person, by phone, or virtually.
• Maintain office cleanliness and organize resources with the team.
• Other duties as assigned.

Skills

Fast-paced environment

Customer service

Multi-tasking

Organization

Time management

MS Office

Education

High school diploma or equivalent

Tools

Microsoft Office

Job description

H&R Block, Inc. is seeking a seasonal Client Service Professional/Receptionist to warmly greet clients, answer calls, and schedule appointments in a fast-paced franchise setting.

You will connect clients with the right tax professional, ensure their needs are met across in-person, phone, or virtual channels, and keep the office tidy and organized with team members. This role emphasizes client service and accurate scheduling in a dynamic environment.