Client Service Receptionist - Seasonal, Flexible Schedule

H&R Block, Inc.; Calhoun (GA); On-site; USD 17,000 - 22,000; Part time

Job summary

H&R Block, Inc. is seeking a seasonal Client Service Professional/Receptionist to greet clients, route them to the right tax professional, and schedule appointments. The role focuses on delivering a warm, personalized experience across in-person, phone, and virtual channels.

The position emphasizes strong organizational skills, the ability to multi-task, and proficiency with Microsoft Office to support franchise operations and provide excellent client service.

Qualifications

• Previous experience in a customer service environment.
• Ability to multi-task in a fast-paced setting.
• Strong organizational and time-management skills.
• Proficient with Microsoft Office.

Responsibilities

• Answer phones and greet clients in a personalized, friendly manner.
• Match clients with the best-suited tax professional for their needs.
• Schedule clients as they would like to be scheduled.
• Help ensure all clients' needs are met during service in person, over the phone or virtually.
• Maintain office cleanliness and organization of resources with team members.

Skills

Fast-paced environment

Customer service

Multi-tasking

Organizational skills

MS Office

Education

High school diploma or equivalent

Tools

Microsoft Office

Job description

H&R Block, Inc. is seeking a seasonal Client Service Professional/Receptionist to greet clients, route them to the right tax professional, and schedule appointments. The role focuses on delivering a warm, personalized experience across in-person, phone, and virtual channels.

The position emphasizes strong organizational skills, the ability to multi-task, and proficiency with Microsoft Office to support franchise operations and provide excellent client service.