Client Service Receptionist - Seasonal, Flexible Hours

H&R Block, Inc.; Adrian (MI); On-site; USD 26,000 - 38,000; Part time

Job summary

H&R Block is seeking a Seasonal Client Service Professional/Receptionist to greet clients, answer phones, and help connect clients with the right tax professionals. You will schedule appointments, support client needs in person, by phone, or virtually, and keep the office orderly as a team effort.

The role emphasizes friendly service, multitasking in a fast-paced environment, and flexibility to work at multiple locations if needed.

Qualifications

• Answer phones and greet clients in a personalized, friendly manner.

Responsibilities

• Answer phones and greet clients in a personalized, friendly, inviting manner.
• Match clients with the best-suited tax professional for their needs.
• Schedule clients as requested by they, and manage appointment flow.
• Assist to ensure all client needs are met in person, over the phone, or virtually.
• Maintain office cleanliness and organization with the team.
• Other duties as assigned.

Skills

Phone etiquette

Customer service

Scheduling

Multitasking

Organization

Microsoft Office

Education

High school diploma

Tools

Microsoft Office

Job description

H&R Block is seeking a Seasonal Client Service Professional/Receptionist to greet clients, answer phones, and help connect clients with the right tax professionals. You will schedule appointments, support client needs in person, by phone, or virtually, and keep the office orderly as a team effort.

The role emphasizes friendly service, multitasking in a fast-paced environment, and flexibility to work at multiple locations if needed.