Client Services Receptionist — Seasonal, Flexible Hours

H&R Block, Inc.; Lyman (SC); On-site; USD 19,000 - 25,000; Part time

Job summary

H&R Block, Inc. is seeking a Seasonal Client Service Professional/Receptionist to greet clients, answer phones, and connect clients with the right tax professional. You will schedule appointments and support in-person, phone, or virtual service while keeping the office tidy and organized.

This role emphasizes helping clients make confident decisions about their lives, careers, and money, and builds lasting client relationships throughout the season.

Qualifications

• Experience in a fast-paced environment and handling multiple tasks simultaneously.
• Strong customer service orientation and ability to greet clients warmly.
• Proficiency with Microsoft Office and basic office tools.

Responsibilities

• Answer phones and greet clients in a friendly, personalized manner.
• Match clients with the appropriate tax professional for their needs.
• Schedule clients according to their preferences.
• Ensure client needs are met in person, by phone, or virtually.
• Maintain office cleanliness and organization with the team.

Skills

Phone etiquette

Customer service

Multi-tasking

Time management

Microsoft Office

Education

High school diploma or equivalent

Tools

Microsoft Office

Job description

H&R Block, Inc. is seeking a Seasonal Client Service Professional/Receptionist to greet clients, answer phones, and connect clients with the right tax professional. You will schedule appointments and support in-person, phone, or virtual service while keeping the office tidy and organized.

This role emphasizes helping clients make confident decisions about their lives, careers, and money, and builds lasting client relationships throughout the season.