Client Services Pro: Flexible Schedule & Growth

Jackson Hewitt Tax Service Inc.; Corbin (KY); On-site; USD 14,000 - 19,000; Full time

Benefits offered by this job

Hourly pay bonus

Flexible schedule

Identity theft protection

Corporate discounts

Earned wage access

BenefitHub rewards

Advancement opportunities

Free tax training

PTIN registration

Continuing tax education

Job summary

Jackson Hewitt Tax Service Inc. is seeking a Client Service Associate to greet clients at our offices and ensure exceptional experiences. You will actively engage with clients, confirm appointments, follow up with past and potential clients, and help distribute marketing materials to keep clients engaged during wait times.

All applicants are welcome regardless of work background. Compensation starts at $12.00 per hour with benefits and opportunities for advancement within the organization.

Qualifications

• Strong interpersonal and communication skills.
• Experience in a fast-paced retail environment.
• Basic computer proficiency and ability to troubleshoot.
• Prior customer service or sales experience preferred, but not required.

Responsibilities

• Engage with clients and provide excellent service.
• Confirm appointments with clients.
• Follow up with past and potential clients.
• Distribute marketing materials to clients and prospects.
• Keep clients engaged during wait times.

Skills

Interpersonal skills

Communication skills

Retail experience

Customer service

Computer basics

Job description

Jackson Hewitt Tax Service Inc. is seeking a Client Service Associate to greet clients at our offices and ensure exceptional experiences. You will actively engage with clients, confirm appointments, follow up with past and potential clients, and help distribute marketing materials to keep clients engaged during wait times.

All applicants are welcome regardless of work background. Compensation starts at $12.00 per hour with benefits and opportunities for advancement within the organization.