Client Service Associate: Flexible Schedule & Growth

Jackson Hewitt Tax Service Inc.; Central City (KY); On-site; USD 22,000 - 26,000; Full time

Benefits offered by this job

Hourly pay

Flexible Schedule

Identity Theft Protection

Corporate discount

Earned Wage Access

BenefitHub marketplace

Advancement opportunities

401-K matching

Tax training

Tax education

EA materials reimbursement

Job summary

Jackson Hewitt Tax Service Inc. is seeking a Client Service Associate to be the friendly face for all clients visiting our offices, ensuring excellent experiences.

You will actively engage with clients, confirm appointments, and follow up with prospects while distributing marketing materials and keeping clients engaged during wait times. We offer an hourly wage of $12.00, a flexible schedule, and opportunities for advancement within the organization.

Qualifications

• Strong interpersonal and communication skills.
• Experience in a fast-paced retail environment preferred but not required.

Responsibilities

• Engage with clients and confirm appointments.
• Follow up with past and potential clients and distribute marketing materials.
• Keep clients engaged during wait times and provide essential support.

Skills

Interpersonal skills

Communication skills

Customer service

Job description

Jackson Hewitt Tax Service Inc. is seeking a Client Service Associate to be the friendly face for all clients visiting our offices, ensuring excellent experiences.

You will actively engage with clients, confirm appointments, and follow up with prospects while distributing marketing materials and keeping clients engaged during wait times. We offer an hourly wage of $12.00, a flexible schedule, and opportunities for advancement within the organization.