Client Service Associate — Flexible Schedule & Growth

Jackson Hewitt - 1766; Jackson (OH); On-site; USD 17,000 - 25,000; Full time

Benefits offered by this job

Free uniforms

Advancement opportunities

Signing bonus

Training & development

401(k) matching

Performance bonus

Employee discounts

Flexible schedule

Job summary

Jackson Hewitt - 1766 is seeking a Client Service Associate to be the friendly face for clients visiting our offices. You will engage with customers, confirm appointments, follow up with past and potential clients, and distribute marketing materials to keep clients engaged during wait times.

We offer benefits including training, 401(k) matching, and a flexible schedule, with opportunities for advancement within the organization as a tax pro. Prior retail or customer service experience is valued.

Qualifications

• Strong interpersonal and communication skills.
• Experience in a fast-paced retail environment.
• Basic computer proficiency and ability to troubleshoot.
• Prior customer service or sales experience preferred.

Responsibilities

• Engage with clients to deliver excellent service.
• Confirm appointments with customers.
• Follow up with past and potential clients.
• Distribute marketing materials to visitors.
• Keep clients engaged during wait times.

Skills

Customer service

Communication skills

Relationship building

Interpersonal skills

Job description

Jackson Hewitt - 1766 is seeking a Client Service Associate to be the friendly face for clients visiting our offices. You will engage with customers, confirm appointments, follow up with past and potential clients, and distribute marketing materials to keep clients engaged during wait times.

We offer benefits including training, 401(k) matching, and a flexible schedule, with opportunities for advancement within the organization as a tax pro. Prior retail or customer service experience is valued.