Client Service Associate — Flexible Hours & Growth

Jackson Hewitt Tax Service Inc.; New Boston (NH); On-site; USD 14,000 - 19,000; Full time

Benefits offered by this job

Free uniforms

Opportunity for advancement

Signing bonus

Training & development

401(k) matching

Bonus based on performance

Employee discounts

Flexible schedule

Hourly pay + competitive bonus package

Free Identity Theft Protection through

Job summary

Jackson Hewitt Tax Service Inc. is seeking a Client Service Associate to greet customers, confirm appointments, and support staff with marketing materials while delivering exceptional client experiences. The role emphasizes client engagement and service excellence in a retail tax environment.

The position offers an hourly pay rate with potential bonuses and opportunities for advancement across our national network of offices.

Qualifications

• Strong interpersonal and communication skills.
• Experience in a fast-paced retail environment.
• Basic computer proficiency and ability to troubleshoot.
• Willingness to learn and grow in a customer-focused role.

Responsibilities

• Engage with clients and provide friendly, helpful service.
• Confirm appointments and follow up with past and potential clients.
• Distribute marketing materials and keep clients engaged during wait times.

Skills

Interpersonal skills

Communication

Retail experience

Basic IT skills

Customer service

Job description

Jackson Hewitt Tax Service Inc. is seeking a Client Service Associate to greet customers, confirm appointments, and support staff with marketing materials while delivering exceptional client experiences. The role emphasizes client engagement and service excellence in a retail tax environment.

The position offers an hourly pay rate with potential bonuses and opportunities for advancement across our national network of offices.