Client Service Associate: Flexible Schedule + Growth Path

Jackson Hewitt - 1766; Hamilton (OH); On-site; USD 17,000 - 28,000; Part time

Benefits offered by this job

Free uniforms

Advancement opportunities

Signing bonus

Training & development

401(k) matching

Performance bonus

Employee discounts

Flexible schedule

Identity Theft Protection

Discount program

Earned Wage Access

Benefits marketplace

Advancement within organization or as税

Job summary

Jackson Hewitt - 1766 is hiring a Client Service Associate to provide friendly, client-focused support at our offices. You will engage with clients, verify appointments, and help keep the client experience smooth and welcoming.

This role emphasizes excellent communication, teamwork, and a willingness to learn about tax services. A flexible schedule and ongoing training are provided to help you grow within the organization.

Qualifications

• Strong interpersonal and communication skills.
• Experience in a fast-paced retail environment is preferred.
• Basic computer proficiency and ability to troubleshoot.
• Prior customer service or sales experience is welcome but not required.
• Willingness to learn and grow in a customer-focused role.

Responsibilities

• Actively engage with clients and provide assistance.
• Confirm appointments and follow up with past and potential clients.
• Distribute marketing materials and keep clients informed during wait times.

Skills

Interpersonal skills

Communication skills

Customer service

Retail experience

Basic computer proficiency

Troubleshooting

Job description

Jackson Hewitt - 1766 is hiring a Client Service Associate to provide friendly, client-focused support at our offices. You will engage with clients, verify appointments, and help keep the client experience smooth and welcoming.

This role emphasizes excellent communication, teamwork, and a willingness to learn about tax services. A flexible schedule and ongoing training are provided to help you grow within the organization.