Client Experience Associate — Flexible Schedule & Growth

Jackson Hewitt Tax Service Inc.; Leitchfield (KY); On-site; USD 14,000 - 19,000; Full time

Benefits offered by this job

Hourly pay + competitive bonus package

Flexible Schedule Options – Work that

Free Identity Theft Protection through

Corporate discount program through Avi

Earned Wage Access through ZayZoon

Discount and Rewards Marketplace

Opportunities for advancement within

401-K matching program enrollment

Free tax preparation training and PTIN

Free continuing tax education

Enrolled Agent materials and testing'}

Job summary

Jackson Hewitt Tax Service Inc. is seeking a Client Service Associate to be the friendly face for our offices, delivering exceptional client experiences and providing essential support. You will engage with clients, confirm appointments, and help keep clients engaged during wait times.

The role welcomes all work backgrounds and experience levels, with opportunities for advancement and a focus on customer service excellence across our nationwide offices.

Qualifications

• Strong interpersonal and communication skills are required.
• Experience in a fast-paced retail environment is preferred.

Responsibilities

• Actively engage with clients and build relationships.
• Confirm appointments with clients.
• Follow up with past and potential clients.

Skills

Interpersonal skills

Communication skills

Retail experience

Job description

Jackson Hewitt Tax Service Inc. is seeking a Client Service Associate to be the friendly face for our offices, delivering exceptional client experiences and providing essential support. You will engage with clients, confirm appointments, and help keep clients engaged during wait times.

The role welcomes all work backgrounds and experience levels, with opportunities for advancement and a focus on customer service excellence across our nationwide offices.