Client Service Associate — Flexible Schedule & Growth

Jackson Hewitt - 1766; Hamilton (OH); On-site; USD 17,000 - 25,000; Full time

Benefits offered by this job

Hourly pay

Bonus package

Flexible schedule

Identity protection

Discount program

Earned wage access

BenefitHub rewards

Advancement opportunities

Tax training

PTIN registration

Continuing tax education

EA materials reimbursement

Job summary

Jackson Hewitt – 1766 is seeking a Client Service Associate to be the friendly face for our offices, delivering exceptional client experiences and providing essential support. You will actively engage with clients, confirm appointments, follow up with past and potential clients, distribute marketing materials, and keep clients engaged during wait times.

The position offers an hourly pay structure with a competitive bonus package and opportunities for advancement within the organization,

Qualifications

• Strong interpersonal and communication skills are required.
• Experience in a fast-paced retail environment is preferred.
• Prior customer service or sales experience is a plus, but not required.

Responsibilities

• Engage with clients to ensure a positive experience.
• Confirm appointments and follow up with past and potential clients.
• Distribute marketing materials and keep clients engaged during wait times.

Skills

Interpersonal skills

Communication skills

Retail experience

Customer service

Sales experience

Computer literacy

Job description

Jackson Hewitt – 1766 is seeking a Client Service Associate to be the friendly face for our offices, delivering exceptional client experiences and providing essential support. You will actively engage with clients, confirm appointments, follow up with past and potential clients, distribute marketing materials, and keep clients engaged during wait times.

The position offers an hourly pay structure with a competitive bonus package and opportunities for advancement within the organization,