Client Services Concierge (Receptionist) | Fast‑Paced Tax Office

H&R Block, Inc.; Winder (GA); On-site; USD 17,000 - 22,000; Part time

Job summary

H&R Block is seeking a Seasonal Client Service Professional/Receptionist to warmly welcome clients, answer calls, and connect them with the right tax professional. You will help schedule appointments and ensure client needs are met across in-person, phone, or virtual interactions.

The role emphasizes friendly, personalized service, organization, and teamwork within a franchise office environment.

Qualifications

• Experience in a fast-paced environment.
• Customer service experience.
• Ability to multi-task.
• Strong organizational and time-management skills.
• Proficiency with Microsoft Office.

Responsibilities

• Answer phones and greet clients in a personalized, friendly manner.
• Match clients with the best-suited tax professional for their needs.
• Schedule clients as requested.
• Assist clients in person, over the phone, or virtually.
• Maintain office cleanliness and organization of resources with team members.
• Perform other duties as assigned.

Skills

Customer service

Multi-tasking

Time management

Microsoft Office

Phone handling

Organizational skills

Education

High school diploma or equivalent

Tools

Microsoft Office

Job description

H&R Block is seeking a Seasonal Client Service Professional/Receptionist to warmly welcome clients, answer calls, and connect them with the right tax professional. You will help schedule appointments and ensure client needs are met across in-person, phone, or virtual interactions.

The role emphasizes friendly, personalized service, organization, and teamwork within a franchise office environment.