Client Services Concierge — Fast-Paced Receptionist

H&R Block, Inc.; Phillipsburg (NJ); On-site; USD 22,000 - 23,000; Part time

Job summary

H&R Block, Inc. is seeking a seasonal Client Service Professional/Receptionist to greet clients, answer calls, and coordinate scheduling with tax professionals. You will help connect clients with the right specialist and ensure each visit meets expectations in person, by phone, or virtually.

The role emphasizes fast-paced service, strong organization, and a friendly, professional demeanor, with opportunities to grow as you support a busy tax season. Seasonal, on-site position.

Qualifications

• Experience in a fast-paced environment
• Customer service experience
• Ability to multi-task
• Strong organizational and time-management skills
• Proficient with Microsoft Office applications

Responsibilities

• Answer phones and greet clients in a personalized, friendly, and inviting manner.
• Match clients with the best-suited tax professional for their needs.
• Schedule clients as they would like to be scheduled.
• Assist to ensure all client needs are met during service in person, over the phone, or virtually.
• Maintain office cleanliness and organization of resources with team members.
• Perform other duties as assigned.

Skills

Customer service

Multi-tasking

Organizational skills

Microsoft Office

Education

High school diploma or equivalent

Tools

Microsoft Office

Job description

H&R Block, Inc. is seeking a seasonal Client Service Professional/Receptionist to greet clients, answer calls, and coordinate scheduling with tax professionals. You will help connect clients with the right specialist and ensure each visit meets expectations in person, by phone, or virtually.

The role emphasizes fast-paced service, strong organization, and a friendly, professional demeanor, with opportunities to grow as you support a busy tax season. Seasonal, on-site position.