Client Service Concierge - Fast-Paced Receptionist

H&R Block, Inc.; Berlin (VT); On-site; USD 28,000 - 34,000; Part time

Benefits offered by this job

Seasonal position

Flexible schedule

Job summary

H&R Block, Inc. is seeking a Seasonal Client Service Professional/Receptionist to welcome clients, answer questions, and connect them with the right tax professional.

You will contribute to a warm, informative experience that helps clients feel confident about their finances. In a fast-paced office, you will handle phones, scheduling, and front-desk tasks, while maintaining a clean, organized workspace and supporting the team.

Qualifications

• Experience in a fast-paced environment.
• Customer service experience and ability to multi-task.
• Strong organizational and time-management skills.
• Proficient with Microsoft Office.

Responsibilities

• Answer phones and greet clients in a personalized, friendly manner.
• Match clients with the best-suited tax professional for their needs.
• Schedule clients according to their preferences.
• Ensure client needs are met in person, by phone, or virtually.
• Maintain office cleanliness and organize resources with the team.
• Perform other duties as assigned.

Skills

Customer service

Multi-tasking

Time management

Office software

Education

High school diploma

Tools

Microsoft Office

Job description

H&R Block, Inc. is seeking a Seasonal Client Service Professional/Receptionist to welcome clients, answer questions, and connect them with the right tax professional.

You will contribute to a warm, informative experience that helps clients feel confident about their finances. In a fast-paced office, you will handle phones, scheduling, and front-desk tasks, while maintaining a clean, organized workspace and supporting the team.