Client Service & Resolution Specialist

Crane Worldwide Logistics; Lockbourne (OH); On-site; USD 25,000 - 35,000; Full time

Benefits offered by this job

136 hours of Paid Time Off

Excellent Medical, Dental and Vision benefits

Tuition Reimbursement

Employee Recognition and Rewards Program

Paid Volunteer Time

Employee Discounts

Wellness Incentives

Potential to earn a strong commission

Job summary

A leading logistics company in Lockbourne, Ohio, is seeking an individual to navigate client orders and handle inquiries effectively. This role requires strong problem-solving skills and a focus on client satisfaction. The ideal candidate possesses a High School Diploma or GED and 0-2 years of experience in a related field. The company offers extensive benefits including paid time off and medical insurance, making it a great place to work. Join us and advance your career in logistics.

Qualifications

• 0-2 years experience as assembly line lead.
• Professional certification may be required in some areas.

Responsibilities

• Responds to orders, general client inquiries, invoice questions and client complaints.
• Resolves issues with orders, delivery dates or service.
• Follows up to ensure resolution of client complaints.

Skills

Quality Focus

Problem Solving

Documentation Skills

Resolving Conflict

Ability to Multi-task

Education

High School Diploma or GED

Job description

A leading logistics company in Lockbourne, Ohio, is seeking an individual to navigate client orders and handle inquiries effectively. This role requires strong problem-solving skills and a focus on client satisfaction. The ideal candidate possesses a High School Diploma or GED and 0-2 years of experience in a related field. The company offers extensive benefits including paid time off and medical insurance, making it a great place to work. Join us and advance your career in logistics.