Senior Client Service Specialist - Night Shift

Crane Worldwide Logistics; Lockbourne (OH); On-site; USD 40,000 - 55,000; Full time

Benefits offered by this job

Quarterly Incentive Plan

136 hours of Paid Time Off

Excellent Medical, Dental and Vision benefits

Tuition Reimbursement

Employee Recognition and Rewards Program

Paid Volunteer Time

Employee Discounts

Wellness Incentives

Job summary

A leading logistics company is seeking a Sr. Client Service Specialist for the third shift in Lockbourne, OH. The role involves addressing client inquiries, resolving issues with orders, and managing complaints effectively. Candidates should have a high school diploma or GED and 2-4 years of client service experience. Strong problem-solving abilities and documentation skills are essential. The company offers great benefits and a supportive work environment.

Qualifications

• 2-4 years client service experience required.
• Professional certification may be required in some areas.

Responsibilities

• Respond to orders and client inquiries.
• Resolve issues with orders or service.
• Handle client complaints effectively.

Skills

Quality Focus

Problem Solving

Documentation Skills

Resolving Conflict

Ability to Multi-task

Education

High School Diploma or GED

Job description

A leading logistics company is seeking a Sr. Client Service Specialist for the third shift in Lockbourne, OH. The role involves addressing client inquiries, resolving issues with orders, and managing complaints effectively. Candidates should have a high school diploma or GED and 2-4 years of client service experience. Strong problem-solving abilities and documentation skills are essential. The company offers great benefits and a supportive work environment.