Senior Client Care & Resolution Specialist

Crane Worldwide Logistics; Kentucky; On-site; USD 45,000 - 55,000; Full time

Benefits offered by this job

Quarterly Incentive Plan

Paid Time Off (136 hours annually)

Excellent Medical, Dental, and Vision benefits

Tuition Reimbursement

Employee Recognition and Rewards Program

Paid Volunteer Time

Employee Discounts

Wellness Incentives

Job summary

Crane Worldwide Logistics seeks a Sr. Client Service Specialist to manage client orders and inquiries in Lockbourne, OH. The role requires at least 2-4 years of client service experience and offers an inclusive benefits package.

You will focus on resolving client issues efficiently while maintaining a high quality of service.

Join us for a rewarding career with excellent medical benefits, paid time off, and opportunities for professional growth.

Qualifications

• 2-4 years client service experience.
• Ability to handle client inquiries and complaints.

Responsibilities

• Respond to orders, general client inquiries, and invoice questions.
• Resolve client complaints and provide solutions.
• Record consistent problem areas.

Skills

Quality Focus

Problem Solving

Documentation Skills

Resolving Conflict

Ability to Multi-task

Education

High School Diploma or GED

Job description

Crane Worldwide Logistics seeks a Sr. Client Service Specialist to manage client orders and inquiries in Lockbourne, OH. The role requires at least 2-4 years of client service experience and offers an inclusive benefits package.

You will focus on resolving client issues efficiently while maintaining a high quality of service.

Join us for a rewarding career with excellent medical benefits, paid time off, and opportunities for professional growth.