Client Experience Leader - Team Coach & Problem Solver

Crane Worldwide Logistics; Lockbourne (OH); On-site; USD 35,000 - 50,000; Full time

Benefits offered by this job

Quarterly Incentive Plan

136 hours of Paid Time Off

Excellent Medical, Dental and Vision benefits

Tuition Reimbursement

Employee Recognition and Rewards Program

Paid Volunteer Time

Employee Discounts

Wellness Incentives

Job summary

A leading logistics company in Lockbourne, Ohio, is seeking a Client Service Specialist. The successful candidate will handle client orders and inquiries, resolve issues, and provide leadership to a team of specialists. Required qualifications include a High School Diploma with 3-5 years of client service experience. Excellent benefits include a Quarterly Incentive Plan, Paid Time Off, and comprehensive medical coverage. This organization is committed to creating a diverse workplace and supports professional development.

Qualifications

• 3-5 years client service experience required.
• Professional certification may be required in some areas.

Responsibilities

• Responds to orders and client inquiries.
• Records consistent problem areas.
• Resolves issues with orders and complaints.
• Provides leadership and training to client service specialists.

Skills

Quality Focus

Problem Solving

Documentation Skills

Resolving Conflict

Ability to Multi-task

Education

High School Diploma or GED

Job description

A leading logistics company in Lockbourne, Ohio, is seeking a Client Service Specialist. The successful candidate will handle client orders and inquiries, resolve issues, and provide leadership to a team of specialists. Required qualifications include a High School Diploma with 3-5 years of client service experience. Excellent benefits include a Quarterly Incentive Plan, Paid Time Off, and comprehensive medical coverage. This organization is committed to creating a diverse workplace and supports professional development.