Client Service Specialist - Logistics Support, 1st Shift

Crane Worldwide Logistics; Lockbourne (OH); On-site; USD 42,000 - 52,000; Full time

Benefits offered by this job

Quarterly Incentive Plan

136 hours of Paid Time Off

Excellent Medical, Dental and Vision benefits

Tuition Reimbursement

Employee Recognition and Rewards Program

Paid Volunteer Time

Employee Discounts

Wellness Incentives

Job summary

A leading logistics company is seeking a Sr. Client Service Specialist for the 1st shift. The candidate will be responsible for addressing client inquiries, resolving issues, and ensuring high-quality customer service. Ideal applicants should possess a high school diploma and 2-4 years of client service experience. The role offers excellent benefits and opportunities to support employees' growth. This position is located in Lockbourne, Ohio.

Qualifications

• 2-4 years of experience in client service.
• Professional certification may be required in some areas.

Responsibilities

• Respond to orders, inquiries, and client complaints.
• Record consistent problem areas and resolve issues.
• Ensure client complaints are addressed effectively.

Skills

Quality Focus

Problem Solving

Documentation Skills

Resolving Conflict

Ability to Multi-task

Education

High School Diploma or GED

Job description

A leading logistics company is seeking a Sr. Client Service Specialist for the 1st shift. The candidate will be responsible for addressing client inquiries, resolving issues, and ensuring high-quality customer service. Ideal applicants should possess a high school diploma and 2-4 years of client service experience. The role offers excellent benefits and opportunities to support employees' growth. This position is located in Lockbourne, Ohio.