Client Service Receptionist — Welcoming, Multi‑Tasking Pro

H&R Block, Inc.; Monterey (TN); On-site; USD 17,000 - 25,000; Part time

Job summary

H&R Block, Inc. is seeking a seasonal Client Service Professional/Receptionist to welcome clients, help them connect with the right tax professional, and schedule appointments.

In a fast-paced environment, you will support clients in person, by phone, and virtually, ensuring their needs are met with friendliness and efficiency. You will collaborate with a team to maintain a clean, organized office and handle additional duties as assigned, joining a brand that emphasizes service and client

Qualifications

• Answer phones and greet clients in a friendly manner.
• Match clients with the appropriate tax professional for their needs.
• Schedule clients as requested.
• Assist clients in person, over the phone, or virtually.
• Maintain office cleanliness and organization with team members.
• Other duties as assigned.

Responsibilities

• Answer phones and greet clients warmly.
• Match clients with the appropriate tax professional.
• Schedule clients as requested.
• Assist clients in person, over the phone, or virtually.
• Maintain office cleanliness and organization.
• Perform other duties as assigned.

Skills

Customer service

Phone handling

Multi-tasking

Scheduling

Microsoft Office

Organizational skills

Education

High school diploma or equivalent

Job description

H&R Block, Inc. is seeking a seasonal Client Service Professional/Receptionist to welcome clients, help them connect with the right tax professional, and schedule appointments.

In a fast-paced environment, you will support clients in person, by phone, and virtually, ensuring their needs are met with friendliness and efficiency. You will collaborate with a team to maintain a clean, organized office and handle additional duties as assigned, joining a brand that emphasizes service and client