Seasonal Client Service Pro & Receptionist

H&R Block, Inc.; Ripon (WI); On-site; USD 17,000 - 22,000; Full time

Job summary

H&R Block, Inc. is seeking a seasonal Client Service Professional/Receptionist to welcome clients, assist with scheduling, and connect clients with the right tax professional. You will work in a fast-paced environment, handling in-person, phone, and virtual inquiries with a focus on exceptional service.

Greet clients, coordinate appointments, and support team members to ensure all needs are met while maintaining a clean, organized office space. Flexible locations may apply.

Qualifications

• Experience working in a fast-paced environment.
• Strong customer service skills and the ability to multi-task.
• Excellent organizational and time-management skills.
• Proficient with Microsoft Office and basic computer skills.
• Ability to greet clients and match them with the appropriate tax professional.

Responsibilities

• Answer phones and greet clients in a personalized, friendly manner.
• Schedule appointments and coordinate client flows.
• Assist clients in person, by phone, or virtually to ensure needs are met.
• Maintain office cleanliness and organization.
• Other duties as assigned.

Skills

Fast-paced environment

Customer service

Multi-tasking

Organization

Microsoft Office

Education

High school diploma

Tools

Microsoft Office

Job description

H&R Block, Inc. is seeking a seasonal Client Service Professional/Receptionist to welcome clients, assist with scheduling, and connect clients with the right tax professional. You will work in a fast-paced environment, handling in-person, phone, and virtual inquiries with a focus on exceptional service.

Greet clients, coordinate appointments, and support team members to ensure all needs are met while maintaining a clean, organized office space. Flexible locations may apply.