Seasonal Client Service Pro - Receptionist

H&R Block, Inc.; Estherville (IA); On-site; USD 17,000 - 22,000; Part time

Job summary

H&R Block, Inc. seeks a seasonal Client Service Professional/Receptionist to greet clients and answer phones, connecting customers with the right tax professional for their needs. You will schedule clients and ensure a welcoming experience both in person and virtually.

The role supports a fast-paced office environment and requires strong multitasking, organizational skills, and professional communication. Flexibility across locations may be required.

Qualifications

• Experience in a fast-paced customer service environment.
• Ability to multi-task and prioritize tasks.
• Strong organizational and time-management skills.
• Proficiency with Microsoft Office.

Responsibilities

• Answer phones and greet clients in a personalized, friendly manner.
• Match clients with the best-suited tax professional for their needs.
• Schedule clients as requested by the client.
• Help ensure all client needs are met in person, over the phone or virtually.
• Maintain office cleanliness and organize resources with the team.
• Other duties as assigned.

Skills

Customer service

Fast-paced environment

Multi-tasking

Organization & time-management

Communication

Education

High school diploma or equivalent

Tools

Microsoft Office

Job description

H&R Block, Inc. seeks a seasonal Client Service Professional/Receptionist to greet clients and answer phones, connecting customers with the right tax professional for their needs. You will schedule clients and ensure a welcoming experience both in person and virtually.

The role supports a fast-paced office environment and requires strong multitasking, organizational skills, and professional communication. Flexibility across locations may be required.