Seasonal Client Service Pro & Receptionist

H&R Block; Sevierville (TN); On-site; USD 17,000 - 22,000; Full time

Job summary

H&R Block is seeking a seasonal Client Service Professional/Receptionist to welcome clients, answer phones, and connect clients with the most suitable tax professional. You will schedule appointments and help ensure every client’s needs are met in person, by phone, or virtually.

This role emphasizes friendly service, strong organization, and teamwork in a fast-paced office. You may work at multiple locations and must maintain a welcoming, clean workspace while supporting teammates and delivering

Qualifications

• Experience in a fast-paced environment.
• Previous experience in a customer service setting.
• Ability to multi-task.
• Strong organizational and time-management skills.
• Proficiency with Microsoft Office.

Responsibilities

• Answer phones and greet clients in a friendly manner.
• Match clients with the best-suited tax professional.
• Schedule clients as requested.
• Help ensure client needs are met in person, by phone, or virtually.
• Maintain office cleanliness and organization with the team.
• Perform other duties as assigned.

Skills

Fast-paced environment

Customer service

Multi-tasking

Organizational skills

Microsoft Office

Education

High school diploma or equivalent

Tools

Microsoft Office

Job description

H&R Block is seeking a seasonal Client Service Professional/Receptionist to welcome clients, answer phones, and connect clients with the most suitable tax professional. You will schedule appointments and help ensure every client’s needs are met in person, by phone, or virtually.

This role emphasizes friendly service, strong organization, and teamwork in a fast-paced office. You may work at multiple locations and must maintain a welcoming, clean workspace while supporting teammates and delivering