Client Service Receptionist - Seasonal, Flexible Schedule

H&R Block, Inc.; Marion (NC); On-site; USD 17,000 - 22,000; Part time

Job summary

H&R Block, Inc. is seeking a seasonal Client Service Professional/Receptionist to welcome clients, direct inquiries, and connect them with the right tax professional. You will contribute to a friendly, efficient office experience.

In this fast-paced environment, you’ll handle phones, schedule appointments, and assist clients in person or virtually while keeping the office organized. Flexibility to work at multiple locations is a plus.

Qualifications

• Experience in a fast-paced environment.
• Customer service experience is required.
• Ability to multi-task.
• Strong organizational and time-management skills.
• Proficient with Microsoft Office.

Responsibilities

• Answer phones and greet clients in a friendly manner.
• Match clients with the best-suited tax professional for their needs.
• Schedule clients as they would like to be scheduled.
• Help ensure all clients' needs are met in person, over the phone, or virtually.
• Maintain office cleanliness and organization of resources with team members.
• Other duties as assigned.

Skills

Customer service experience

Multi-tasking

Time management

Organizational skills

Fast-paced environment

Education

High school diploma

Tools

Microsoft Office

Job description

H&R Block, Inc. is seeking a seasonal Client Service Professional/Receptionist to welcome clients, direct inquiries, and connect them with the right tax professional. You will contribute to a friendly, efficient office experience.

In this fast-paced environment, you’ll handle phones, schedule appointments, and assist clients in person or virtually while keeping the office organized. Flexibility to work at multiple locations is a plus.