Client Service Pro: Welcoming Front Desk & Scheduling

H&R Block, Inc.; Olivehurst (CA); On-site; USD 24,000 - 28,000; Part time

Job summary

H&R Block, Inc. is seeking a seasonal Client Service Professional/Receptionist to greet clients and answer calls with a friendly, personal touch.

You will help match clients to tax professionals, schedule appointments, and ensure each client’s needs are addressed across in-person, phone, and virtual channels. Join a team focused on delivering outstanding service while maintaining a clean, organized front desk and completing other duties as assigned.

Qualifications

• Experience in a fast-paced environment.
• Customer service experience.
• Ability to multi-task.
• Strong organizational and time-management skills.
• Proficient with Microsoft Office.

Responsibilities

• Answer phones and greet clients in a personalized, friendly manner.
• Match clients with the best-suited tax professional for their needs.
• Schedule clients as requested.
• Ensure all client needs are met in person, over the phone or virtually.
• Maintain office cleanliness and organize resources with the team.
• Other duties as assigned.

Skills

Fast-paced environment

Customer service

Multitasking

Time management

MS Office

Education

High school diploma or equivalent

Tools

Microsoft Office

Job description

H&R Block, Inc. is seeking a seasonal Client Service Professional/Receptionist to greet clients and answer calls with a friendly, personal touch.

You will help match clients to tax professionals, schedule appointments, and ensure each client’s needs are addressed across in-person, phone, and virtual channels. Join a team focused on delivering outstanding service while maintaining a clean, organized front desk and completing other duties as assigned.