Client Service Concierge — Seasonal Receptionist

H&R Block; David City (NE); On-site; USD 17,000 - 22,000; Part time

Job summary

H&R Block is seeking a seasonal Client Service Professional/Receptionist to warmly greet clients, answer phones, and connect clients with the right tax professional. You will coordinate scheduling, ensure service needs are met, maintain a clean, organized office, and support teammates in a fast-paced environment.

This role emphasizes friendly client interactions, reliability, and the ability to multi-task across in-person, phone, and virtual channels during peak seasons.

Qualifications

• Experience in a fast-paced environment.
• Customer service experience.
• Ability to multi-task.
• Strong organizational and time-management skills.
• Proficient with Microsoft Office.

Responsibilities

• Answer phones and greet clients in a personalized, friendly, and inviting manner.
• Match clients with the best-suited tax professional for their needs.
• Schedule clients how they would like to be scheduled.
• Help ensure all clients' needs are met during service in person, over the phone or virtually.
• Maintain office cleanliness and organization of resources with team members.
• Other duties as assigned.

Skills

Customer service experience

Multi-tasking

Organizational skills

Time management

Computer proficiency

Education

High school diploma

Tools

Microsoft Office

Job description

H&R Block is seeking a seasonal Client Service Professional/Receptionist to warmly greet clients, answer phones, and connect clients with the right tax professional. You will coordinate scheduling, ensure service needs are met, maintain a clean, organized office, and support teammates in a fast-paced environment.

This role emphasizes friendly client interactions, reliability, and the ability to multi-task across in-person, phone, and virtual channels during peak seasons.