Client Service Concierge (Seasonal)

H&R Block, Inc.; Williamstown (OH); Presencial; USD 17 000 - 22 000; Tempo integral

Resumo da oferta

H&R Block is hiring a seasonal Client Service Professional/Receptionist. You will greet clients, answer phones, and connect them with the right tax professional, ensuring a helpful and welcoming experience.

In this fast-paced role, you will multitask across in-person, phone, and virtual client interactions while maintaining a tidy, organized office. Prior customer service experience is valued, and flexibility across locations may be required.

Qualificações

• Experience in a fast-paced environment.
• Customer service experience preferred.
• Ability to multitask and stay organized.

Responsabilidades

• Answer phones and greet clients in a personalized, friendly, and inviting manner.
• Match clients with the best-suited tax professional for their needs.
• Schedule clients how they would like to be scheduled.
• Help to ensure all clients needs have been met during service both in person, over the phone or virtually.
• Maintain office cleanliness and organization of resources with team members.
• Other duties as assigned.

Conhecimentos

Fast-paced environment

Customer service experience

Multitasking

Time management

Formação académica

High school diploma or equivalent

Ferramentas

Microsoft Office

Descrição da oferta de emprego

H&R Block is hiring a seasonal Client Service Professional/Receptionist. You will greet clients, answer phones, and connect them with the right tax professional, ensuring a helpful and welcoming experience.

In this fast-paced role, you will multitask across in-person, phone, and virtual client interactions while maintaining a tidy, organized office. Prior customer service experience is valued, and flexibility across locations may be required.