Client Services Concierge — Seasonal Receptionist

H&R Block, Inc.; Gettysburg (Adams County); Vor Ort; USD 17.000 - 22.000; Teilzeit

Zusammenfassung

H&R Block, Inc. is seeking a seasonal Client Service Professional/Receptionist to welcome clients, answer phones, and guide them to the right tax professional. You will create a friendly, efficient first impression in a fast-paced office and support daily front-desk operations.

This role offers flexible scheduling and cross-location opportunities, with a focus on accuracy, customer care, and teamwork to ensure every client leaves satisfied.

Qualifikationen

• Experience in a fast-paced, customer-focused environment.
• Strong organization and time-management skills.
• Proficient with Microsoft Office.
• Ability to work flexibly across multiple locations.

Aufgaben

• Answer phones and greet clients in a personalized, friendly, and inviting manner.
• Match clients with the best-suited tax professional for their needs.
• Schedule clients how they would like to be scheduled.
• Help ensure all clients' needs are met during service in person, over the phone, or virtually.
• Maintain office cleanliness and organization of resources with team members.
• Other duties as assigned.

Kenntnisse

Customer service

Multitasking

Time management

Organizational skills

Ausbildung

High school diploma or equivalent

Tools

Microsoft Office

Jobbeschreibung

H&R Block, Inc. is seeking a seasonal Client Service Professional/Receptionist to welcome clients, answer phones, and guide them to the right tax professional. You will create a friendly, efficient first impression in a fast-paced office and support daily front-desk operations.

This role offers flexible scheduling and cross-location opportunities, with a focus on accuracy, customer care, and teamwork to ensure every client leaves satisfied.