Client Service Concierge — Seasonal Receptionist

H&R Block, Inc.; Stanford (KY); On-site; USD 17,000 - 22,000; Part time

Job summary

H&R Block, Inc. is seeking a seasonal Client Service Professional/Receptionist to warmly greet clients, route them to the right tax professional, and schedule appointments.

You will help ensure client needs are met across in-person, phone, and virtual channels, while maintaining a clean and organized office environment alongside the team. The ideal candidate brings experience in fast-paced, customer service settings and is proficient with Microsoft Office.

Qualifications

• Experience working in a fast-paced environment.
• Previous experience in a customer service environment.
• Ability to multi-task.
• Strong organizational and time-management skills.
• Computer proficient with the ability to use Microsoft Office.

Responsibilities

• Answer phones and greet clients in a personalized, friendly, and inviting manner
• Match clients with the best-suited tax professional for their needs
• Schedule clients how they would like to be scheduled
• Help to ensure all clients needs have been met during service both in person, over the phone or virtually
• Maintain office cleanliness and organization of resources with team members
• Other duties as assigned

Skills

Fast-paced environment

Customer service

Multi-tasking

Time management

Microsoft Office

Education

High school diploma or equivalent

Job description

H&R Block, Inc. is seeking a seasonal Client Service Professional/Receptionist to warmly greet clients, route them to the right tax professional, and schedule appointments.

You will help ensure client needs are met across in-person, phone, and virtual channels, while maintaining a clean and organized office environment alongside the team. The ideal candidate brings experience in fast-paced, customer service settings and is proficient with Microsoft Office.