Client Service Concierge - Receptionist (Seasonal)

H&R Block, Inc.; Danielsville (GA); On-site; USD 24,000 - 34,000; Full time

Job summary

H&R Block is seeking a seasonal Client Service Professional/Receptionist to greet clients, answer calls, and connect customers with the right tax professional. The role involves coordinating schedules, maintaining a welcoming office, and helping clients with in-person, phone, or virtual service.

Ideal candidates have experience in customer service, can multitask, and maintain strong organizational skills. A high school diploma or equivalent is preferred, with flexibility to work at multiple

Qualifications

• Experience in a fast-paced environment.
• Customer service experience.
• Ability to multi-task.
• Strong organizational and time-management skills.
• Computer proficient with Microsoft Office.

Responsibilities

• Answer phones and greet clients in a personalized, friendly, and inviting manner.
• Match clients with the best-suited tax professional for their needs.
• Schedule clients how they would like to be scheduled.
• Help ensure all clients' needs are met during service, in person, over the phone, or virtually.
• Maintain office cleanliness and organization with team members.

Skills

Customer service

Multi-tasking

Time management

MS Office

Education

High school diploma or equivalent

Tools

Microsoft Office

Job description

H&R Block is seeking a seasonal Client Service Professional/Receptionist to greet clients, answer calls, and connect customers with the right tax professional. The role involves coordinating schedules, maintaining a welcoming office, and helping clients with in-person, phone, or virtual service.

Ideal candidates have experience in customer service, can multitask, and maintain strong organizational skills. A high school diploma or equivalent is preferred, with flexibility to work at multiple