Client Service Concierge | Front Desk (Seasonal)

H&R Block; Dalton (GA); On-site; USD 17,000 - 22,000; Part time

Job summary

H&R Block is seeking a seasonal Client Service Professional/Receptionist to warmly greet clients and help guide them to the right tax advisor. You will handle calls, scheduling, and ensure client needs are met across in-person, phone, and virtual channels.

Ideal candidates will have prior customer service experience, the ability to multitask, strong organization, and proficiency in Microsoft Office. This role supports a fast-paced environment and requires flexible location with weekend

Qualifications

• Experience working in a fast-paced environment.
• Previous experience in a customer service environment.
• Ability to multi-task.
• Strong organizational and time-management skills.
• Computer proficient with the ability to use Microsoft Office.

Responsibilities

• Answer phones and greet clients in a personalized, friendly, and inviting manner.
• Match clients with the best-suited tax professional for their needs.
• Schedule clients how they would like to be scheduled.
• Help ensure all clients' needs are met during service in person, over the phone, or virtually.
• Maintain office cleanliness and organization of resources with team members.

Skills

Fast-paced environment

Customer service

Multitasking

Organization

MS Office

Education

High school diploma or equivalent

Tools

Microsoft Office

Job description

H&R Block is seeking a seasonal Client Service Professional/Receptionist to warmly greet clients and help guide them to the right tax advisor. You will handle calls, scheduling, and ensure client needs are met across in-person, phone, and virtual channels.

Ideal candidates will have prior customer service experience, the ability to multitask, strong organization, and proficiency in Microsoft Office. This role supports a fast-paced environment and requires flexible location with weekend