Seasonal Client Services Concierge (Receptionist)

H&R Block, Inc.; Flat Rock (MI); On-site; USD 24,000 - 36,000; Part time

Job summary

H&R Block, Inc. is seeking a seasonal Client Service Professional/Receptionist who will greet clients, answer phones, and help connect them with the right tax professional. You’ll schedule appointments and ensure each client’s needs are met in person, over the phone, or virtually.

The role emphasizes strong organizational and time-management skills in a fast-paced environment, with flexible hours and potential work at multiple locations. This seasonal position requires a high school diploma.

Qualifications

• Experience in a fast-paced environment.
• Previous experience in a customer service environment.
• Ability to multi-task.
• Strong organizational and time-management skills.

Responsibilities

• Answer phones and greet clients in a personalized, friendly, and inviting manner.
• Match clients with the best-suited tax professional for their needs.
• Schedule clients how they would like to be scheduled.
• Help to ensure all clients needs have been met during service both in person, over the phone or virtually.
• Maintain office cleanliness and organization of resources with team members.
• Other duties as assigned.

Skills

Customer service

Multi-tasking

Time management

Organizational skills

Education

High school diploma or equivalent

Tools

Microsoft Office

Job description

H&R Block, Inc. is seeking a seasonal Client Service Professional/Receptionist who will greet clients, answer phones, and help connect them with the right tax professional. You’ll schedule appointments and ensure each client’s needs are met in person, over the phone, or virtually.

The role emphasizes strong organizational and time-management skills in a fast-paced environment, with flexible hours and potential work at multiple locations. This seasonal position requires a high school diploma.