Client Projects Liaison

Pace; Ormond Beach (FL); On-site; USD 35,000 - 52,000; Full time

Job summary

Pace seeks an administrative support specialist for the Project Management Team to act as liaison between project management and sample receiving/log-in, ensuring intake and management of clients' work. Shift 8am to 5pm.

You will oversee forms, documents, databases, and related materials; direct client calls to the appropriate project manager; update dashboards; and assist with cross-functional objectives, policies, and a cooperative, service‑oriented workplace.

Responsibilities

• Oversees, reviews, completes, and processes various project management forms, documents, databases, and related materials and information.
• Acts as a liaison regarding client project needs and provides guidance and suggested actions to the rest of the Pace team to ensure a successful project set up.
• Directs client calls and requests to the appropriate project manager for follow-up.
• Schedules and enters bottle orders into the container order system based on the client's sample needs.
• Reviews login dashboard and updates information and confirmations as necessary.
• Assists with developing or participating in project management or cross-functional project or program objectives, which include proposed budgets, timelines, materials, personnel, and other project requirements; receives direction and presents information to management.
• Interprets and applies department policies and procedures, and assists with applicable laws, rules, and regulations; receives guidance with these areas as needed.
• Contributes to the efficiency and effectiveness of the department's service to its customers by offering suggestions and directing or participating as an active member of a work team.
• Promotes and supports the overall mission of Pace by demonstrating courteous and cooperative behavior when interacting with customers and staff; acts in a manner that promotes a harmonious and effective workplace environment.

Job description

Pace seeks an administrative support specialist for the Project Management Team to act as liaison between project management and sample receiving/log-in, ensuring intake and management of clients' work. Shift 8am to 5pm.

You will oversee forms, documents, databases, and related materials; direct client calls to the appropriate project manager; update dashboards; and assist with cross-functional objectives, policies, and a cooperative, service‑oriented workplace.