Client Project Success Coordinator

Pace® Analytical Services; Orlando (FL); On-site; USD 36,000 - 48,000; Full time

Benefits offered by this job

Competitive salaries

Medical

Dental vision

401K retirement plan

Life insurance

Paid time off

Job summary

Pace® Analytical Services is seeking an Administrative Support professional to join the Project Management Team in Orlando. The role acts as a liaison between project management and sample receiving/log-in to successfully intake and manage client work.

You will oversee forms and documents, direct client calls to project managers, and assist with budgets, timelines, and cross-functional objectives, ensuring smooth project setups and compliant operations.

Qualifications

• Bachelor's degree in business administration, chemistry, biology, or a closely related field and 1 year of customer service.
• Strong customer service principles and effective written/spoken communication.
• Ability to use computer applications and office systems.

Responsibilities

• Oversees, reviews, completes, and processes various project management forms, documents, databases, and related materials and information.
• Liaises regarding client project needs and provides guidance to ensure a successful project setup.
• Directs client calls and routes requests to the appropriate project manager for follow-up.
• Schedules and enters bottle orders into the container order system based on the client's sample needs.
• Reviews login dashboard and updates information and confirmations as necessary.
• Assists with developing or participating in project management or cross-functional objectives including budgets, timelines, materials, personnel, and other project requirements.

Skills

Customer service

Business English

Training others

Report writing

Interpersonal skills

Team collaboration

Office apps

Education

Bachelor's degree in business administration, chemistry, biology, or a closely related field

Tools

Computer applications

Job description

Pace® Analytical Services is seeking an Administrative Support professional to join the Project Management Team in Orlando. The role acts as a liaison between project management and sample receiving/log-in to successfully intake and manage client work.

You will oversee forms and documents, direct client calls to project managers, and assist with budgets, timelines, and cross-functional objectives, ensuring smooth project setups and compliant operations.