Client Partner (Remote, Richmond)

Blacksmith Agency; Richmond (VA); À distance; USD 100 000 - 200 000; Plein temps

Résumé du poste

Blacksmith Agency is seeking a Client Partner to own an established book of recurring agency clients in a remote, headless role. You will retain relationships, manage renewals, and drive upsells while aligning with strategists and the delivery team to present one clear voice to clients.

The position offers base pay plus commission (50/50) with a seven-figure annual quota, reflecting the scale of responsibilities and growth opportunities within a remote agency environment serving marketing-led

Qualifications

• Agency account management experience within marketing, digital, creative, or advertising agencies.
• Proven track record of retaining clients and selling additional work.
• Comfortable carrying a sales quota.
• Clear, calm communication with senior client stakeholders.

Responsabilités

• Retain your book of clients and manage renewals.
• Identify and upsell expansion opportunities within each client.
• Meet or exceed a seven-figure annual quota across retention and upsells.
• Collaborate with strategists and delivery teams to present a single client-facing voice.

Connaissances

Agency account management

Quota carrying experience

Client communication

Sales growth

Description du poste

About The Role

Blacksmith Agency is a remote digital agency running paid media, SEO, CRO and web for marketing-led brands. As Client Partner you own an established book of recurring agency clients. Our sales team wins new clients; you keep them and grow them.

Blacksmith Agency

• Account Management
• Full time
• Remote (USA or Canada)

About The Role

Blacksmith Agency is a remote digital agency running paid media, SEO, CRO and web for marketing-led brands. As Client Partner you own an established book of recurring agency clients. Our sales team wins new clients; you keep them and grow them.

What You Will Own

• Retention across your book: the relationship, the renewal and the early warning when an account is drifting.
• Upsells and expansion: finding the next project inside each client and selling it.
• A seven-figure annual quota across retention and upsells.
• Working with the strategists and delivery team who run the work, so the client hears one clear voice.

What You Need

• Agency account management experience. Marketing, digital, creative or advertising agency. This is a must.
• A record of keeping clients and selling them more work, with numbers you can walk us through.
• Comfort carrying a quota.
• Clear, calm communication with senior client stakeholders.

Base plus commission, split 50/50.